Solutions
Xact Results provides professional software development skills that focus on proven, repeatable system lifecycle processes. Today's applications and integrations add layers of complexity that require a formal and structured best practices model.
Our team includes certified consultants in Information Technology Infrastructure Library (ITIL). This is an industry direction for BMC Software and the Remedy IT Service Management Suite of applications. We leverage this technology and provide our customers with the neccessary direction to implement functional processes that are ITIL compliant.
Other key professional services:
ARS Installs |
DSO |
ITSM Suite |
ARS Upgrades |
SLA |
Customer Support |
Mid-Tier |
Flashboards |
Performance Tuning |
Email Engine |
Migrator |
System Administration
/ Migration |
Our consultants completing your implementation and/or customizations ensure that the requirements meet your business objectives. We work with you every step of the way through pre-engagement planning, development phases and post implementation.
System Lifecycle
The key areas in our fundamental model are as follows:
Pre-Engagement Activities
Requirements and Analysis
Physical and Logical System Architecture
Design and Construction
System and Unit Testing
Train the Trainer and User Training
Go-Live/Roll-Out
Post Support Activities
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